Rules and Regulations

Settlement of Wagers

The official results from the relevant event will decide bets. In case of dispute, our decision is final and binding. If an event is canceled or postponed, such bets will be declared void and your stake refunded to your account.

Bonuses and Promotions

Who Can Qualify for Bonuses?

Specific terms and conditions govern bonuses and promotions. To qualify for any bonus or promotion on reddybook one must meet eligibility criteria. Bonus offers are limited to one per person, household, email address or IP address.

Wagering Requirements

Bonuses can be subject to wagering requirements which must be met before you can withdraw any winnings derived from the bonus. If you fail to meet the wagering requirements within the specified time limit, the bonus will be forfeited as well as any associated winnings.

Responsible Gambling

Self-Exclusion Option

Should you feel problematic with gambling, you may request self-exclusion from our services for a certain period of time. During this period of time, it will not be possible for you to access your account or place any bets.

Limits

You can manage your gambling by setting deposit limits, loss limits and wagering limits. Such limits can be changed in your account settings.

Support Service

When You Need Help on Responsible Gambling?

Our customer support team is available round-the-clock if you need assistance with responsible gambling. Additionally, there are professional organizations that specialize in gambling addiction where help can also be sought from them.

Payment Methods

Deposits

Funds into your account can be made using various payment methods including credit cards, bank transfers and UPI among others. Deposits shall reflect immediately upon processing if successful instantly after processing is done as well as reflect on the user’s balance immediately after being processed successfully thus becoming visible in his/her account immediately after submission of deposit requirements has been met successfully accordingly without delays whatsoever at all times without experiencing any troubles.

Withdrawals

This withdrawal is subject to verification and security checks. We may request additional information to process your withdrawal request. Depending on the payment method used, withdrawals will be processed within 24-48 hours

Banned Operations

Fraud and Cheating

Any fraudulent activities including account manipulation, bonus abuse and cheating are strictly prohibited. If we suspect any fraudulent activity, we reserve the right to suspend or terminate your account.

Collusion

You must not collude with another player in order to gain unfair advantage. Any such collusion shall result in suspension or termination of your account.

Multiple Accounts’ Creation of several accounts so as to take advantage of bonuses or promotions is not allowed at all!

Customer Support

Working Time

If you need help, our customer support team is at your service 24/7. We can be reached through live chat, email or phone.

Claims and Disputes

Contact our customer support team if you have any complaint or dispute. This issue will be examined by us and resolved immediately where possible.

Changes in these Rules

We reserve the right to change these rules from time to time. New rules will be indicated on our website by changing “Effective Date” at this page’s top.

Have Questions?

To answer any questions about these guidelines, please contact us via e-mail: support@thereddybook.co.in.